Apply Now
Legal

Accessibility at Bears Lending

Last updated August 1, 2026

Bears Lending is committed to making bearslending.com and our stores usable by everyone, including people with disabilities. This statement describes the standards we work to, what the Site provides, and how to reach us if something isn't working for you.

1. Standard

We design and test the Site against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We review new pages before publication and re-test the full Site at least annually, using automated tools and manual testing with keyboard navigation and screen readers.

2. What the Site provides

  • Full keyboard navigation, including menus, accordions, tabs and calculators, with a visible focus indicator.
  • Semantic headings, landmarks and labeled form controls for screen readers.
  • Text alternatives for informative images; decorative graphics are hidden from assistive technology.
  • Color contrast meeting AA on text and controls; information is never conveyed by color alone.
  • Text that can be resized to 200% and layouts that reflow on small screens without horizontal scrolling.
  • Reduced-motion support: animations are disabled when your system requests reduced motion.
  • Captions or transcripts for any video we publish.

3. In our stores

Stores are wheelchair accessible with accessible entrances and counters. Staff can read any agreement aloud, provide large-print copies of rate sheets, and allow extra time to complete an application. Service animals are welcome.

4. Known limitations

Some older PDF documents in the online account may not be fully tagged for screen readers. We are converting them; in the meantime, request an accessible version or a paper copy at no charge.

5. Feedback and assistance

If you encounter a barrier on the Site or in a store, or need a document in another format, contact us and we will work with you to provide the information or service another way:

  • Email: [email protected]
  • Phone: (855) 555-0199 (relay calls welcome)
  • Mail: Accessibility Coordinator, Bears Lending, LLC, 8800 Baymeadows Way, Suite 200, Jacksonville, FL 32256

We aim to respond within two business days.