Customer reviews

Bears Lending reviews from 6,412 verified customers.

Every review here was left by a customer with a funded loan, collected through Trustpilot, Google or the BBB. We publish the four-star ones too, and we answer the complaints in public.

Excellent
4.8TrustScore
Based on 6,412 reviews · Trustpilot
  • 5-star
    84%
  • 4-star
    11%
  • 3-star
    3%
  • 2-star
    1%
  • 1-star
    1%
By product and state
  • Payday
    4.8
  • Installment
    4.7
  • Title
    4.8
  • Pawn
    4.6
  • Personal
    4.9
  • Florida
    4.8
  • Georgia
    4.8
  • Alabama
    4.7
All products, all states

Twenty recent reviews, two per loan type

Verified

Payday loan with no credit check, cash in 15 minutes

My transmission went out on a Tuesday and rent was due Friday. Walked into the Orange Park store, showed my pay stub, no credit check, and walked out with $450 in about 15 minutes. They explained the fee twice so I understood it before I signed.

MT
Marcus T.Orange Park, FL · Payday Loans
Verified

Used the grace period and nobody made me feel bad about it

Hours got cut and I couldn't cover the full $334 on payday. Called the Dothan store two days before, they set up a plan, no extra fees. Paid it off in three weeks.

KB
Keisha B.Dothan, AL · Payday Loans
Verified

$3,000 in my account by 2 pm, paid off early with no penalty

Applied online at 9 am for a $3,000 installment loan, same-day deposit hit by 2 pm. The rate is high but clearly stated, and I paid it off in month 7 — they charged only the interest to that day, exactly like they said.

JK
Jordan K.Dothan, AL · Installment Loans
Verified

Fixed payment I could actually plan around

Needed $1,500 for a roof patch. The Statesboro store showed me the full 12-month schedule before I signed — every payment, every balance. No surprises once. That's all I wanted.

DP
Darnell P.Statesboro, GA · Installment Loans
Verified

Kept my truck both times, title back the same day I paid off

I've done two title pawns with the Waycross location. Bears Lending let me keep driving my truck both times, and the title was handed back to me the same day I paid off. Honest people, fair terms.

DR
Denise R.Waycross, GA · Title Loans & Title Pawn
Verified

They explained the step-down and told me to pay principal

Most places just want you to renew. The Brunswick store walked me through the 25% → 12.5% thing and told me to throw $300 at principal each month. Paid off a $2,500 pawn in four months.

CW
Calvin W.Brunswick, GA · Title Loans & Title Pawn
Verified

Fair pawn loan on gold jewelry, no application needed

Brought two gold chains to the Savannah store — they weighed and tested them in front of me and offered more than the pawn shop down the street. Cash in ten minutes, 30 days to get my items back.

TW
Terrence W.Savannah, GA · Pawn Loans
Verified

Pawned my drill set to cover a bill, got it back two weeks later

Didn't want another loan on my credit. Pawned my Milwaukee set for $320 at the Jacksonville store, redeemed it 16 days later for $400. Nothing on my credit report, nobody called me.

RM
Ray M.Jacksonville, FL · Pawn Loans
Verified

Personal loan for medical bills at a lower rate than my credit card

Used a $4,000 personal loan to cover an ER bill instead of putting it on a 29% card. Fixed rate, fixed monthly payment, funded in one business day. Customer service actually answers the phone.

RP
Rachel P.Statesboro, GA · Personal Loans
Verified

Checked my rate, saw 21.99%, took it — no surprises

The soft check showed my rate before I committed to anything. $2,500 over 18 months for a move. The payment never changed, and the payoff date was on the paperwork from day one.

AN
Aaron N.Pensacola, FL · Personal Loans
Verified

Approved for a bad credit loan with a 560 score

Every bank turned me down. Bears Lending approved me for a $1,500 bad credit loan based on my income, not my score, with only a soft credit check. Six on-time payments later my score is up 40 points.

AM
Alicia M.Jacksonville, FL · Bad Credit Loans
Verified

Bankruptcy in 2023, still approved in 2026

Figured nobody would touch me. The Mobile store looked at my pay stubs and bank statements, not the bankruptcy. $2,000 over 12 months, and I've got a positive account reporting for the first time in years.

LT
Luis T.Mobile, AL · Bad Credit Loans
Verified

Opened it once, used it three times, never reapplied

Gig driver, income all over the place. Set up a $750 line at the Valdosta store in June. Drew $200 twice and $400 once since then. Only paid interest on what I actually pulled. Exactly what I needed.

MJ
Marcus J.Valdosta, GA · Line of Credit
Verified

Handy safety net — just don't max it

The line itself is great: draw to your bank in minutes, pay it back, it's there again. Learned the hard way that carrying $1,200 for two months costs real money. Now I draw small.

TB
Tina B.Enterprise, AL · Line of Credit
Verified

Applied at 10, money at 2:40 — made the tow truck deadline

Alternator died on I-10. Applied on my phone from the shoulder, approved for a $900 installment loan by 10:20, deposit landed at 2:40. Paid the shop before they closed.

JD
Jamal D.Tallahassee, FL · Emergency Loans
Verified

Walked in at 5:30 on a Friday, out with cash at 5:50

Missed the online cut-off. The Kingsland store took my title, did the inspection, and I had $1,200 in cash twenty minutes later. Rent paid on time.

SC
Shonda C.Kingsland, GA · Emergency Loans
Verified

Killed a payday loan I'd been renewing for 8 months

I was paying $108 a month just to keep a $500 payday loan alive. The Jacksonville store rolled it and two store cards into one $3,100 loan. Same monthly outlay, but it actually ends — 18 months from now.

MB
Monica B.Jacksonville, FL · Debt Consolidation Loans
Verified

They paid the cards directly and sent me the confirmations

Skeptical because the last place gave me cash and I spent some of it. Bears Lending paid each card themselves and emailed me the zero-balance letters. One star off because the payoff took five days, not two.

GH
Gerald H.Montgomery, AL · Debt Consolidation Loans
Verified

Cashed my tax refund in five minutes, no account needed

Don't have a bank right now. Brought my refund check to the Ocala store — 2.5%, they showed me the math on the receipt, and I walked out with $1,900 in cash.

PV
Priya V.Ocala, FL · Check Cashing
Verified

Payroll check on a Saturday when the bank was closed

My bank's mobile deposit puts a five-day hold on paper checks. Bears Lending in Douglas cashed it Saturday morning for $14. That's the price of not waiting until Thursday.

EW
Ethan W.Douglas, GA · Check Cashing
Trustpilot 4.8Google 4.7 · 2,180 reviewsBBB Accredited · A+
View on Trustpilot
What we hear most

The six things customers mention again and again

We tag every review by theme. These are the top six across all products and states.

01

Speed

"Cash in 15 minutes" is the single most common phrase in five-star reviews.

38% of reviews
02

Fees explained

Customers mention that the fee was explained before signing, often twice.

31% of reviews
03

Kept the car

Title customers consistently note they kept driving and got the title back the same day.

Title reviews
04

Grace period

Florida customers who used the 60-day grace period mention that nobody made them feel bad about it.

Payday reviews
05

A person answered

Reaching a store employee, not a call center, comes up in reviews across every product.

24% of reviews
06

Paid off early

Installment and personal customers note that early payoff worked exactly as promised.

Installment reviews
How we collect reviews

Verified means verified

Two rules keep this page honest.

Rule 1

Only funded customers

Review invitations go out by text 7 days after funding and 7 days after payoff. Trustpilot and Google verify the invitation link, so only people with a real loan can post through it.

  1. Invitation after funding and payoff
  2. No incentives or discounts for reviewing
  3. Four-star and three-star reviews published too
Our lending standards →
Rule 2

Every complaint gets a public answer

One-star and two-star reviews are answered by the Chief Compliance Officer within two business days, on the platform, with the store name and what was done about it.

  1. Answered within 2 business days
  2. Store named, action described
  3. Patterns reported to the quarterly review
See the common complaints →
The other side

The three complaints we hear most — and what we've done

"The APR is way too high"
True as written — a payday loan APR of 281% or a title loan at 304% is high because it annualizes a two-week or 30-day fee. We show the dollar cost next to the APR on every page and say plainly that these loans are for a few weeks, not months. If you need longer, we'll point you to an installment or personal loan.
"I had to come into the store"
Florida law requires payday agreements to be signed in person, and title and pawn loans need the vehicle or the item. We've moved everything the law allows online — installment, personal, bad credit and consolidation loans are fully online with same-day deposit.
"My payoff took longer than two days"
Consolidation payoffs to other lenders take 2–5 business days depending on the creditor; two reviews on this page mention it. We now show the expected payoff date for each creditor on the offer screen, and email confirmations as each posts.
FAQ

Questions about this page

Are these reviews real?

Yes. Every review comes through a verified Trustpilot, Google or BBB invitation sent only to customers with a funded loan. We don't incentivize reviews or remove negative ones.

Where can I read all 6,412?

On our Trustpilot profile, our Google Business listings for each store, and our BBB profile. This page shows a representative sample across products and states.

How do I leave a review?

You'll get a text invitation 7 days after funding and 7 days after payoff. You can also review any store directly on Google.

What if I have a complaint?

Call the store first — most issues are fixed the same day. If not, email [email protected] or contact your state regulator; links are on the licenses page →

Ready when you are

Read them, then
decide for yourself.

If the reviews match what you need — speed, fees in writing, a person on the phone — apply online or visit any store.

  • 4.8 average
  • 6,412 verified
  • Complaints answered publicly
  • Licensed direct lender
Good to know

Reviews are collected through Trustpilot, Google and the BBB. Sample data on this page is placeholder content to be replaced with live review feeds.

Store hours
Mon – Fri9:00 AM – 6:00 PM
Saturday9:00 AM – 2:00 PM
How it works →